The following indications and rules aim at making your holiday safe.
The access to the Hotel will only be allowed with a body temperature of 37,5 ° C.
The temperature can be measured on your arrival, before the medical examination, on some occasions during your stay, for example before mud treatments.
The possible appearance of symptoms that could be related to Covid-19 must be promptly reported to the staff and to our doctor.
It is always mandatory to wear a face mask inside the Hotel. Guests and staff must respect the social distancing of at least one meter, in the swimming pools areas one and a half meter.
Personal hygiene must be paid extreme attention, in particular hand washing and hygienization, above all before entering the restaurant.
Hand sanitizing gel dispensers have been installed in the most frequented places.
Staff will be equipped with face masks and will sanitize their hands before and after each service.
Cleaning will be performed with the usual scrupulousness and with specific products for the elimination of viruses. The cleaning of sensitive parts or where there may have been a higher risk has also been implemented.
In the restaurant and in the bar areas there will be a minimum distance of one and a half meter between one table and another. Those belonging to the same family are not obliged to respect this distance. Any groups of friends who want to sit at the same table are subject to the signing of an agreement.
The buffet will be available but Guests can only view it and our staff will guarantee the service.
In the outdoor pool area umbrellas and deck chairs have been positioned leaving a dedicated space of at least 10 sqm for each location and will be sanitized at each change of person or family, please don’t change your place.
The swimming pools will observe limited entrances in order to avoid gatherings (we assure our Guests that, due to the largeness of the pools, there will be no waiting time for swimming). In the water, an interpersonal distance of at least 2 meters is required.
The Saunas, Hamamm, Ice waterfall, Thermal steam bio-grotto, are currently closed due to instructions from the competent authority.
The new fitness room is on the 5th floor, only one person a time can enter, or a few people of the same family, so it’s better if you book before at the reception.
Thermal mud-treatments, massages, beauty-treatments and hairdressing services are allowed and will regularly take place. Operators will be equipped with a face mask and a protective visor. Before use, each room will be properly sanitized.
All the above indications follow the national and international guidelines for the fight against Covid-19.
Hotel Abano Astoria is working to comply with all these rules. We care about the health of our Guests and collaborators and we will do our best to make your holiday as enjoyable as before the Covid Emergency.